Reader Services Team Leader
SOAS University of London - Library
| Location: | London |
|---|---|
| Salary: | £31,834 to £38,213 Grade 6, per annum (Including London Allowance) |
| Hours: | Full Time, Part Time |
| Contract Type: | Permanent |
| Placed On: | 7th December 2022 |
|---|---|
| Closes: | 6th January 2023 |
| Job Ref: | JP692508BloRSTL |
Location: Bloomsbury, London
Contract type: Permanent x 3 roles
Hours:
1 role part time, 28 hours per week, including weekend and evening hours to 11.30pm
2 roles Full Time including weekend and evening hours to 11.30pm
About the roles
We need 3 additional Reader Services Team Leaders to lead a team providing excellent customer service and to support the effective delivery of Library services to researchers, students and visitors.
About you
We are looking for someone with a customer service focus, excellent attention to detail as well as a willingness to learn. You will need to demonstrate:
- Customer focus
- Problem solving ability
- Team working skills
- Demonstrate willingness to learn new systems including through independent learning
In return we offer 30 days holiday plus bank holidays and additional School closure days; a generous employer pension contribution; a number of loan schemes including season ticket and IT equipment; Cycle to Work Scheme; enhanced Maternity, Paternity and Adoption Pay provisions, childcare voucher scheme and financial support for childcare
Further Information
For an informal discussion regarding the role, please contact Karen Crouch, on KC37@soas.ac.uk
About us
We are SOAS University of London; the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.
Closing date: Wednesday 6th January 2023 by 23:59 to be considered.
Interviews will provisionally be w/c 15th January 2023
We would particularly welcome applications from candidates from working class, first generation Higher Education, the Global South, Black, Asian or other minority ethnic and underrepresented groups. All appointment decisions will be made on merit, following a fair and competitive process.
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