International Enquiries Assistant (1 Year Fixed term)

Interview Date: Thursday 04 May 2023

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.  

*University status awarded in or after 1992

The Department 

The International Office is responsible for the successful recruitment and conversion of international applicants to the University. It maintains an extensive global agent and partner network. It is a fast-paced, dynamic environment, with a strong strategic focus on developing and supporting a variety of international student recruitment pipelines from multiple markets.  

The Role  

We are looking for an International Enquiries Assistant to work as part of our busy front office team and handle our international phone and email enquiries. The postholder will be expected to support the University’s international student recruitment functions from designated markets as part of the wider recruitment team.  

The Person 

The successful candidate will have ideally worked in a UK Higher Education international student admissions, recruitment, or marketing setting, and will have had experience of dealing with enquiries in a customer service setting. They will be flexible, and committed team players, with a good level of cross-cultural awareness. The candidate will be based on campus, with an occasional need to cover recruitment events on-campus, online or externally. We would like to hear from candidates who are comfortable using Microsoft packages and other digital technologies.  

How to Apply  

To apply click on ‘Apply’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0  

Please email hr.recruitment@uwl.ac.uk  if you need any assistance with the application process. 

Interviews are expected to be held in the week commencing 01/05/2023.  

For informal enquiries about the position please contact Mariann Baker, Head of International Recruitment, mariann.baker@uwl.ac.uk.  

Additional Information  

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl 

Our department/school is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce. 

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.  

Please be advised that it is expected that appointment within a grade will normally be at the minimum point. 

This post is not available for UWL students. 

Previous applicants for this post need not apply again.   

This position does not meet the University criteria for Skilled Worker sponsorship 

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.    

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found 

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