Student Advisor

Open Ended (Permanent)

Full time (35 hours per week)

The School of Mathematics wishes to recruit a Student Adviser to our Student Support Team. The Student Support Team is part of the School’s Student Services Team, comprising of the Mathematics Teaching Organisation (MTO), Student Support Team, and Student Development Team.

The Opportunity:

Student Advisers provide a first contact point for students within the School, providing guidance and support, including additional assistance where needed, to those navigating the University support systems. Working closely with academic and professional services teams, the role will enable students to achieve their potential, as well as ensure parity of experience for all students. 

The post holder will have a strong commitment to the delivery of outstanding customer service with excellent interpersonal, communication and IT skills. They will be self-motivated and be able to manage multiple competing demands and deadlines. An ability to use initiative and be proactive is also essential.

The School is situated in the James Clerk Maxwell Building within the King's Buildings campus. We have approximately 1000 students on our undergraduate programmes, spread across five-year groups, and we welcome approximately 250 MSc students every year.

You skills and attributes for success:

• Experience of working independently and ability to prioritise workloads in the face of conflicting demands .
• Excellent interpersonal skills - remaining calm under pressure, being able to provide a safe and welcoming space for students in distress.
• Constructive team player, demonstrating ability to work collaboratively.
• Knowledge of and sensitivity to the complex areas of student wellbeing and support.
• Excellent active listening skills and communication skills.

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