Programme Assistant

Are you passionate about providing good customer service and administrative support? Are you motivated to engage students dynamically and creatively? Are you looking for a job in a fast-paced environment that will challenge you, and bring you high levels of job satisfaction? If so, this role within the Professional Services team in Salford Business School at the University of Salford could be right for you.

Our Programme Assistant reports to and assists the Programme Administrator in ensuring that all activities and tasks underpinning processes are timely and appropriately implemented and managed in line with University processes. You’ll help with processes that support student registration, module enrolment, mark entry, assessment boards and graduation. You will also help provide a front facing service to all students in Salford Business School and manage student queries through email and telephony channels.

All of us are made of many identities and passions – we are proud parents and passionate performers; we’re innovative engineers and network reformers; we’re local, global and all different races, cultures, faiths and from many places. We have different genders, we’re proud to be LGBT, we’re younger and older and focus on ability, we’re agile, we’re balanced, we make sure we rest, we’re supported to work the way we’ll do our best. We’re academics, students and colleagues from near and afar, we’re a community of many things – it makes us who we are. #UoSEquality

What’s in it for you? – the benefits

• Competitive salary - and excellent pension scheme
• Generous annual leave - plus the option to buy additional holiday days
• Flexible working - we support a culture of both flexible and agile working, to help you find the right balance
• Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential
• Our community – there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives
• The perks! MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts
• Wellbeing support –dedicated services and facilities to support your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities, including discounted gym memberships
• Sustainable Salford - We embed sustainability in all aspects of university life and have a commitment to becoming NetZero Carbon by 2038
• Greater Manchester - Live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyle choices.
• Team Salford - By joining us, you can be part of our ambitious journey and help make a real difference to the people and communities we support

However you identify, whatever your journey has been to get here, come and join us at the University of Salford where we are all proud to belong!

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