Advice Caseworker

Location: Holborn

37 hours a week 

We are looking for a skilled caseworker to provide high-quality proactive and reactive advice and support to LSE students!

About the job: 

The LSESU Advice Service is a sector-leading service with high student satisfaction rates and a talented and high-performing team composed of 1 full-time Caseworker and 2 part-time Advice Assistants.

The Service provides advice to students on a range of academic and housing issues, whilst also administering a series of increasingly sought-after hardship funds. The Advice Caseworker will be expected to become an expert in the various areas of advice and support provided and deliver the bulk of the casework.

In addition to reacting to student demand, we are also a proactive service that produces regular blogs and manages two social media accounts. The successful candidate will therefore be responsible delivering much of the Service’s communication and engagement strategy with a view to increasing stakeholder awareness, improving service accessibility, and providing regular, proactive and useful information to students. Another key aspect of the role is departmental support for elected student officers. What this looks like will vary, but likely responsibilities include writing and delivering committee briefings, supporting policy and campaigns work and being involved in officer project teams.  

We are seeking someone who is self-motivated, driven, resilient and a role model to others. Someone who is a team player, able to support others and to build and maintain strong stakeholder relationships. 

If this sounds like you, we’d love you to apply!

How to apply? 

Please click on the 'Apply' button above for details on how to apply and to find further detail on the job description for this role.  

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we have to ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

Please also note that interviews are planned for Wednesday 3rd and Thursday 4th May for this position. Please let us know in the notes section of your application if you cannot attend these dates. 

If you would like to have an informal chat about this role please contact: Avinash Mandalia, Advice Service Manager. a.mandalia@lse.ac.uk

Advert information