PGR Support Officer

Full-time (35 hours per week), Fixed term (Temporary)
Until October 2024

We are looking for a Postgraduate Research Support Officer to support the operations of the Business School’s PGR Support team. 

The Opportunity:

This role works closely with the PGR Support & Development Manager in the delivery of postgraduate research support and related activities within the School’s strategic objectives of high quality research programmes and an excellent student experience.

Within this period there are planned changes to local processes and the portfolio of PGR programmes, which will provide the role holder with an opportunity to support the implementation of change and continual improvement.

Your skills and attributes for success:

• Confidence in providing clear, accurate and detailed advice and support to a wide range of stakeholders, often of a sensitive nature, proactively seeking advice on more complex issues.
• The ability to exercise initiative and professional judgement when resolving daily issues and making decisions within the relevant University regulations, policies and processes.
• Able to plan and support the work of a team in line with the academic cycle, anticipating upcoming priorities and deadlines.
• An understanding and care for excellent customer service and student experience.
• Excellent written communication for a public audience across a variety of styles and platforms.

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