Back to search results

Membership Engagement Manager

The Quality Assurance Agency for Higher Education

Location: Glasgow, Gloucester, United Kingdom
Salary: £37,792 to £47,574 per annum, dependent upon knowledge, skills and Experience, plus excellent benefits
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 30th March 2023
Closes: 21st April 2023

Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK. QAA has offices in Gloucester and Glasgow.

Job type: Maternity cover - fixed term for up to 12 months
Hours: 35 hours per week, flexible working available

Closing date: Friday 21 April 2023 at 12pm

Interviews: 28 April 2023 and 02 May 2023

We are seeking someone with a keen interest in higher education and flair for stakeholder engagement, who is comfortable talking with staff at all levels of an institution, and willing to contribute to our broad range of outputs, activities and events.

QAA is the UK’s independent quality body for higher education. Founded in 1997, we work with sector stakeholders and students across all four nations of the UK, and build international partnerships to enhance and promote the reputation of UK higher education worldwide. Our vision is for world leading and independently assured higher education. This position will lead QAA’s focus on ensuring a high-quality membership experience and engagement with publications, services, events and networks.

The role within our busy Membership, Quality Enhancement and Standards team is responsible for ensuring a high-quality, relevant member experience, securing engagement and retention through effective membership activity and providing a gateway into QAA resources, events, training and webinars.

Membership Engagement Managers also play a key part in listening to members’ priorities and considering how QAA is best placed to help them meet their organisational objectives, while generating new opportunities to engage in additional QAA services or activities. They are the first point of contact for an allocated number of higher education providers, ensuring their needs are met, they feel heard, can share practice and feel a part of the QAA membership community. 

We are looking for individuals with membership engagement experience, ideally gained in a higher education setting, for example in a customer/external facing role or in a membership organisation. Knowledge of higher education quality and standards will be an advantage. An ability and willingness to contribute to QAA activities and events, for example, by facilitating breakout sessions, sourcing speakers or producing written outputs is also required.  

More information can be found in the job description.

To apply for this role, please submit your CV with a short covering letter.

QAA is fully committed to everyday flexibility and has adopted a culture based on trust and fairness that genuinely encourages QAA and individuals to thrive. Providing that business needs are met, employees should normally be able to work where and when they want. Many of our employees work flexibly in different ways, including part-time and compressed hours. Please let us know about the flexibility you need in your application. 

QAA recognises the positive benefits of equality, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for employees to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us. 

To apply, please click on the ‘Apply’ button above.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from The Quality Assurance Agency for Higher Education

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge