Marketing & Student Experience Administrator

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School of Public Policy

Marketing & Student Experience Administrator 

Salary from £33,558 to £38,541 pa inclusive with potential to progress to £41,404 pa inclusive of London allowance

This is a fixed term appointment for two years

The LSE School of Public Policy equips students with the skills and ideas to transform people and societies. We are an international community where ideas and practice meet, creating professionals with the ability to analyse, understand and resolve the challenges of contemporary governance.

We are now seeking to appoint a highly committed and motivated Marketing & Student Experience Administrator to provide high quality and comprehensive administrative support to the student recruitment and marketing activities for our full-time degree programmes as well as to lead on the delivery of SPP-wide student events. The SPP operates six full-time degrees: the Master of Public Administration, the MPA in Data Science for Public Policy, the Master of Public Policy and three international double degrees with the University of Toronto, Columbia University, and Sciences Po.

The main areas of responsibility for this role are:

• To support the Student Recruitment Manager in delivering the department’s marketing and recruitment strategy, including supporting the management of social media platforms, external communications and supporting with information sessions for prospective students and offer holders,
• To work with the Programme Team to manage SPP-wide student events and activities, ensuring the smooth running of each,
• To collaborate with key academic and professional services staff to proactively develop the student experience.

The role will involve you working closely with academic and professional services staff both within the SPP and across LSE, in a fast paced and dynamic work environment.

You should possess relevant administration, event and customer service (student-facing) experience within higher education and experience of managing digital communications such as newsletters, social media platforms and promotional content. You will also have excellent oral and written communication skills, the ability to work under your own initiative as well as within a team, and excellent IT skills. A commitment to excellence in service delivery to students and colleagues is essential.

This is an exciting opportunity for an enthusiastic and organised administrator to join a busy and friendly team.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the 'Apply' button above. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Georgina Whitham, Student Recruitment Manager at g.whitham@lse.ac.uk

The closing date for receipt of applications is 15 October 2023 (23.59 UK time). Regrettably, we are unable to accept any late applications.

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