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Senior Housing Assistant

Bournemouth University - Residential Services

Location: Bournemouth
Salary: £24,533 to £27,181 per annum with further progression opportunities to £29,605
Hours: Full Time
Contract Type: Permanent
Placed On: 8th December 2023
Closes: 12th January 2024
Job Ref: SSS287

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.

The role works within the University’s Residential Services team who manage and deliver all aspects of student accommodation for the University.

You will deliver and develop the University’s accommodation booking system, process the collection of rents and arrears as well as general back-office administration; you will foster a positive customer experience for our students and enhance the overall ‘frontline’ accommodation services, responding to enquiries via email, phone and in-person. In the absence of the section manager, you will provide supervisory cover, which includes supporting the duties of a small team of Housing Assistants.

Good all-round IT and system administration skills are required and experience of working with and developing an accommodation booking system, or similar, would be an advantage.

For any queries or further information about this role please contact Naomi Crabb, Bookings and Administration Officer at ncrabb@bournemouth.ac.uk  

A detailed job description and person specification are available from our website together with an online application form. 

BU values and is committed to an inclusive working environment.  We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society.  To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Closing Date: (Midnight) Friday 12 January 2024

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