Location: | Loughborough University, Loughborough, Hybrid |
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Salary: | £24,600 to £28,081 per annum. Technical Services Grade 4. Subject to annual pay award. |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 30th October 2024 |
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Closes: | 17th November 2024 |
Job Ref: | REQ241000 |
Full time, open ended
We’re currently looking for an experienced Service Desk Analyst to join our IT Department within our IT Support team.
Our IT Services are integral to the continued success of Loughborough University. We work closely with all our partners from across the University to support digital transformation and deliver outstanding levels of service that are recognised as the best in the country by our students in the National Student Survey.
We are at the forefront of supporting the digital campus, protecting and securing our IT systems and developing strategies to take us forward in a rapidly evolving world and we actively support professional development at all levels.
Job Purpose:
To apply in-depth technical knowledge to provide both reactive & proactive technical support and advice to users of University IT systems. The primary focus for this job will be to provide phone, in person and email support for staff and students using the University’s systems.
To be successful in the role, you will have the following:
We particularly welcome applications from women and marginalised minority communities as we are actively seeking to make our team more diverse.
Join us and you can expect:
For the full job description and person specification please see here.
For an informal discussion about this role please contact Gav Martin, by email g.martin@lboro.ac.uk
Application closing date: 17 November 2024
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