Deputy Head of Admissions Services

Leading on the admissions service across all applicant groups and the development of admissions IT systems, the primary focus of the post is the admissions service to ensure a positive high-quality enquiry and applicant journey within service level agreements, and in accordance with internal and external policies and guidance. 

The post holder will balance ownership of admissions services workstream (duties and responsibilities relating to prospect and application communications, enquiry management, CMA, Clearing and course listings) across the whole team, with the additional responsibilities of deputising for the Head of Admissions, and supporting the Deputy Heads of UK and International Admissions.

Working closely with colleagues across the university, the Deputy Head of Admissions Services will liaise with academic departments and professional services staff, to ensure delivery of an excellent prospect and applicant service and that internal stakeholder needs are met. The post holder will take full responsibility for the day-to-day work of their team, briefing the Admissions Operations Manager and providing leadership to the team, and for the day-to-day work of their workstream across the whole Admissions team, ensuring resources are always utilised to their full capacity to achieve set targets.

For an informal discussion about the post please contact:

Lucy Burrowes on l.g.burrowes@gre.ac.uk 

Should you have any queries please contact the People Directorate Team on:

peopleoperationsadmin@greenwich.ac.uk

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us:

Your Future Starts Here

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage).

We are committed to building a strong, diverse workforce that reflects the communities we serve. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent management

Further details: Job Description & Person Specification

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