Senior Programmes Officer, Executive Education

About us

The UCL School of Management is home to UCL’s business and management research and education programmes. Our academic staff, comprised of 95 academic and education faculty, is organised around five research groups, Strategy & Entrepreneurship, Organisations & Innovation, Operations & Technology, Marketing & Analytics, and Finance, Accounting & Economics. We offer innovative undergraduate, postgraduate, PhD, MBA and executive programmes in Management, Entrepreneurship, Business Analytics, Information Management Systems, and Finance, designed to prepare students for leadership roles in the next generation of innovation-intensive organisations. The School is home to over 1,300 students, with more than 55% from outside the UK. The UCL School of Management takes full advantage of being part of a world-leading university through its interdisciplinary outlook and builds on close collaborations in both research and education with other UCL departments, including computer science, engineering, economics, psychology, public policy, statistics and medical sciences. Further information about the School can be found here: www.mgmt.ucl.ac.uk/

About the role

The Senior Programmes Officer (Executive Education) acts as the administrative lead for all the UCL School of Management’s executive education programmes, both open-access and custom-designed. The postholder will support the design, development and delivery of in-person and online programmes. The post requires first class customer service skills and the ability to build professional relationships with a range of prospective and existing clients, therefore the ability to communicate effectively both orally and in writing is paramount. Thorough attention to detail and accuracy in work is vital and the post holder will be expected to contribute to the development and continuous improvement of administrative processes associated with the delivery of the School’s executive education portfolio. The postholder will work collaboratively with other members of the Programme Management team, as well as other staff in the School of Management, to build our reputation as a pre-eminent provider of executive education programmes.

About you

The post holder will have excellent oral and written communication skills which enable the post holder to interact and develop effective relationships with members of academic staff, senior decision makers and company executives and proven customer service skills of the highest level and the ability to build and sustain professional relationships with a range of people and organisations.

What we offer

As well as the exciting opportunities this role presents, UCL also offers some great benefits:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme 22; Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. UCL School of Management are committed to diversity and a positive culture among all faculty, staff, and students. Our school is committed to building an intellectual community in which diversity, fairness, and inclusion are valued. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. Our School holds an Athena SWAN Bronze award, in recognition of our commitment and demonstrable impact in advancing gender equality.

Working Type

Hybrid (20% - 80% on site)

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