Operations Manager (Research Grant Funding)

Location: Twickenham- SW London 

We are looking for an experienced Grants Manager to join our team in Twickenham, SW London.

This post provides the opportunity to join a busy and expanding team that is playing an important role in funding high quality research that benefits the NHS, patients and the public.

With around 40 funding competitions running at any time, LGC's Operations team manage everything from scheduling and launching new competitions, supporting applicants, facilitating assessment by independent reviewers and funding committees, through to confirming funding outcomes to applicants.

The National Institute for Health and Care Research (NIHR) is funded by the Department of Health and Social Care (DHSC). We work in partnership with the NHS, universities, local government, other research funders, patients and the public.

The NIHR funds, enables and delivers world-leading health and social care research that improves people's health and wellbeing and promotes economic growth. We are also a major funder of applied health research in low and middle income countries.

Further information on the NIHR can be found at: www.nihr.ac.uk.

Job Purpose

Operations Managers are responsible for delivering funding competitions to key milestone dates and quality standards. Their role involves scheduling and resource management, risk evaluation and management, project management, leadership and line management. They develop the team and drive improvements.

Key Responsibilities:

Operations Management

Lead the setting up of new funding competitions

• - Planning, Programme, Data, Systems, Public Involvement and Communications
• - Produce work plans that mean competitions can be delivered to key milestone dates
• - Present options to stakeholders and explain the impact of different decisions

Run competitions effectively

• - Oversee the provision of a responsive help desk service and communications
• - Take responsibility for the overall quality and timeliness of outputs from the team
• - Oversee the delivery of scheme improvements and developments
• - Act as the lead point of contact for external and internal stakeholders
• - Coordinate and allocate team resources
• - Embed data quality across all aspects of operational work

Line and Team Management

Line manage 6-9 members of the team

Follow company policies and procedures

Support and manage new staff through induction and probation periods

Support staff to progress along structured career development pathways

Identify relevant training and development opportunities

Manage performance

Continuous Improvement

Ensure the team value continuous improvement

Empower team members to challenge process and suggest alternatives

Lead ongoing improvement to our ways of working

Work with governance colleagues on the implementation and change management of policies

Experience Required

Grant management experience within a university, NHS Trust, charity or grant-giving organisation

Experience of effective resource and/or process management

Experience of managing and developing teams

Competencies and Behaviours

Ability to coach, develop and motivate people

Curious mind with an appetite to constantly improve the service offered

A customer focus but willing to constructively challenge when necessary

Skills and Abilities

Strong interpersonal skills

Excellent planning, organisation and logic problem solving skills

Excellent attention to detail

Well-developed written and presentation skills

Comfortable working with a range of IT systems and packages

To Apply

Please apply through our vacancy page, Careers - LGC Group (via the ‘Apply’ button above) - with your CV along with a cover letter indicating your suitability for the role and your motivation to apply.

Applications will be reviewed on a rolling basis, so early application is strongly encouraged to avoid disappointment.

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