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Service Administrator

University of Northampton - IT Services

Location: Northampton
Salary: £25,138 to £29,605 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 7th December 2023
Closes: 8th January 2024
Job Ref: UN4782
 

Location: Waterside Campus

About The Job

Interview Date: 17 January 2023

The IT Services Service Administrator will act as the personal assistant to the university’s Chief Information Officer and will provide administrative support to the IT Services Executive.  They will oversee the administration of the department’s recruitment, staffing and meeting organisation.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another.  With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

You should hold 5 GCSEs (or equivalent) including Mathematics and English Language at Grade C / 4 or above, have excellent organisational, time and diary management and be very proficient with Microsoft Word, Excel and Powerpoint.  You should be able to multi-task and prioritize a varied workload.  It is also desirable that you have previous experience in administrative roles.

Qualifications

Essential:

  • 5 GCSEs (or equivalent) including Mathematics and English Language at Grade C / 4 or above

Desirable:

  • A levels or equivalent
  • Hold a relevant professional qualification in administration (such as City and Guilds Level 4 Diploma in Business and Professional Administration, or similar), and be able to demonstrate suitable experience in this field

IT Services

The IT Services department comprises of 75 staff, divided into 5 teams, and runs the information and technology services of the university.  The teams include

  • Customer Services and Support
  • Technology Operations
  • Application Services
  • Cyber Security
  • Change and Relationship Management

Right To Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time. 

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/

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