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Assessment Standards (Education Services Officer)

Manchester Metropolitan University

Location: Manchester
Salary: £27,929 to £31,411 Grade 6 until 31/07/23 an additional 2% will be paid (£28,488 to £32,039)
Hours: Full Time
Contract Type: Permanent
Placed On: 1st December 2022
Closes: 3rd January 2023
Job Ref: eArcu-5738

We are recruiting an Education Services Officer to our Assessment Standards team in Assessment Management, within the Education Services directorate.    

The team has oversight of assessment regulations, quality processes, external examining, and academic misconduct.  

Assessment is at the heart of what a university does and our department's purpose is to enable our students and colleagues to achieve their best by delivering sector-leading excellence and innovation in assessment management.   

Assessment Management consists of six teams;   

  • Assessment Delivery,  
  • Assessment Systems,  
  • Assessment Standards,  
  • Assessment Service Desk,  
  • Assessment Mitigations, 
  • Progression and Classification.  

Assessment Management is part of a wider Education Services department. The department is organised around three thematic areas: Assessment, Student and Curriculum. Colleagues work collaboratively and flexibly to support the needs of the whole department in relation to the demands of the academic calendar.   

The Role   

The post holder will have lead responsibility for a particular policy or area of work within the Assessment Standards team, while also being expected to work flexibly across the wider team's remit of assessment regulations and associated policies, external examining, academic misconduct and invigilation. 

Work will include scheduling assessment boards, recruiting external examiners and servicing committees such as the Professional Services Assessment Group. The post holder may also contribute to tasks such as benchmarking institutional policies and procedures to sector practice. 

The Officer's role will provide expert guidance and support to external examiners, academic staff, students and other Professional Services staff, supported by their team, on a wide range of assessment related issues.   The role will require the ability to provide excellent stakeholder service and administrative support for assessment activities across Manchester Metropolitan University. There will be a need to establish excellent working relationships across Professional Service area, the academic community and with collaborative partners.    

Ideal Candidate   

We are looking for someone who:    

  • Has excellent attention to detail and the ability to read, interpret and contribute to the drafting of complex regulatory and sub-regulatory policy documents.  
  • Has excellent levels of accuracy and the ability to interpret data to come to decisions within the framework of regulatory requirements.   
  • Will have the confidence to take responsibility for defined areas of work within Assessment Management.  
  • Has a passion, ability, and experience in delivering high levels of stakeholder service and effective communication.  
  • Can work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects.  
  • Feels comfortable taking ownership of and resolving complex queries.  

How to Apply   

  • Please ensure that you include a CV and detailed covering letter with your application.  
  • Shortlisting is carried out based on your covering letter and you should be clear about how you meet each of the Person Specification criteria, and give evidence of your experience.   
  • Please number your points in line with the corresponding Person Specification requirement.  

For an informal discussion about the roles, please contact:   

Victoria Ballantyne, v.ballantyne@mmu.ac.uk, Assessment Standards Manager  

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